The offer and sale of products on our website ("") are governed by these Conditions of Sale.

The products purchased on are sold directly by AMINA RUBINACCI srl, with legal offices in Naples, Italy, Via dei Mille, 16 - Iscr. Reg Imp, CF and VAT no. 04065970636, Share Capital Euro 20.000,00 int. vers. (hereinafter "AMINA RUBINACCI")

All questions for AMINA RUBINACCI are handled through:

If you need more information please go to Customer Service. You will find information about orders, shipping, refunds and returning products purchased on Remember you can always contact AMINA RUBINACCI, by e-mail ( or by phone at +39 081 413 048. For any other legal information, see the following sections: General Conditions of Use, Privacy Policy and Return Policy.

1. Our trade policy
1.1 The Seller offers products for sale on and carries out its e-commerce activities exclusively to its end users who are the "consumers".
1.2 "Consumer" shall mean any natural person acting on with purposes not related to his personal trade, business or professional activity. If you are not a "consumer", please refrain from entering into commercial transactions through
1.3 In view of its commercial policy, the Seller reserves the right not to accept orders from anyone other than the "consumer" and any other orders that do not comply with its trade policy.
1.4 These General Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on between users and Seller.
1.5 The General Conditions of Sale do not regulate the supply of services or the sale of products by anyone other than the Seller, which are on through links, banners or other hypertext links. We advise you, before placing orders and purchasing products and services from persons other than the Seller, to check their conditions of sale because the seller is not responsible for the provision of services by third parties other than the Seller or the conclusion of operations e-commerce between users and third parties.
2. How to conclude a contract with AMINA RUBINACCI
2.1 To conclude the purchase of one or more products on, you must fill out the order form and send it in electronic format to the Seller via computer, following the instructions.
2.2 The order form contains a link to the General Conditions of Sale, and a summary of information on the characteristics of each product ordered and the relevant unit price (including all applicable fees and taxes), the means of payment that you used to purchase each product and the method of delivery of the purchased products, shipping and delivery, a reference to the conditions for the exercise of your right of withdrawal and the manner and timing for the return of goods purchased.
2.3 The contract is concluded when the seller receives electronically, your order form, after verifying the correctness of the data relating to your order.
2.4 Before the purchase of products by transmitting the order form, you will be asked to read the Terms and Conditions of Sale and the Information on right of withdrawal, to print a copy using the print command and save or reproduce a copy for your personal use.
2.5 The order form will be stored in our database for the period of time necessary to process your order and in accordance with law. You may access your order form by clicking on the section called my order.
2.6 Before submitting the order form, you will be asked to identify and correct any errors in data entry.
2.7 The language offered for the conclusion of the contract with the seller is Italian.
2.8 After the contract, AMINA RUBINACCI will process your purchase order.
2.9 The Vendor may not process your purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or in the event of unavailability of products. In these cases, we will inform you by e-mail that the contract is not concluded and that the Vendor has not carried out your purchase order specifying the reasons. If the products presented on are no longer available for sale at the time of your last access or sending the order form, the Seller will inform you promptly and in any event within thirty (30 ) days from the day following that on which you received your order to the Seller, the unavailability of the ordered products. In case of forwarding the order form and payment of the price, the seller will refund you the sum paid.
2.10 With the transmission of the order form, you unconditionally accept and undertake to observe in dealing with the seller, these General Conditions of Sale. If you do not agree with any of the terms set forth in the General Conditions of Sale, please do not submit your order form for the purchase of products on
2.11 By completing the order form, you confirm that you understand and accept the General Conditions of Sale and further information on, also through links, including the General Conditions of Use and the Privacy Policy and Disclosure the right of withdrawal.
2.12 The contract, the seller will send you by e-mail, a receipt of purchase order, containing a summary of the information contained in the order form (General Conditions of Sale, Information on the right of withdrawal, the information concerning the essential characteristics of the product and detailed indication of the price, terms of payment and delivery costs).
3. Guarantees and prices of products
3.1 offers for sale only luxury brand and top quality products. These products are purchased directly from the Seller at fashion houses, manufacturers and retailers carefully selected for their stringent quality controls.
3.2 The Seller shall not sell used products, irregular or lower quality than the corresponding market standards.
3.3 The main characteristics of products are shown on within each product page. The images and colors of the products offered for sale on may not exactly correspond to the real item due to the effect of the Internet browser or monitor used.
3.4 Prices of products may be subject to change. Check the final price of sale before sending the relevant order form.
3.5 All products come with an identification tag attached with a disposable seal. We ask that you do not remove the tag or seal from the purchased products, which are an integral part.
3.6 The Seller, if you exercise your right of withdrawal, has the right not to accept the return of products that are returned without the corresponding tag or have been altered from their original status or that have been damaged.
4. Payments
4.1 Payment of the product prices and relevant shipping costs and delivery can be found by following the procedures indicated on the order form.
4.2 In case of payment by credit card, financial information (eg, the number of credit card / debit card or the expiration date) will be sent by encrypted protocol to Banca Sella or other banks, which provide its electronic payment services at a distance, without third parties in any way having access. Such information will never be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns of products, as a result of the exercise of your right of withdrawal, or if it is necessary to prevent or report to the police the commission of fraud on The price for the purchase of products and the cost of shipping and delivery, as indicated on the order form, will be charged to your account at the time of shipment of the products purchased.
5. Voucher value Gift certificate
5.1 The voucher value are custom codes that allow you to get a discount on purchases from
5.2 Limitations to the use of the voucher value:
a. The voucher value is used only once;
b. The voucher value will in no way be converted to cash;
c. You cannot use multiple vouchers in the same order;
d. The voucher value will apply to only one item per order

The voucher value will only apply to items whose sale value is at least 1 euro value of the voucher. It cannot be applied to items belonging to the Sample Sale or charity sales.
5.3 If for some reason you are not satisfied with your order, you can return the article on which you applied the voucher value following the procedure made available in the standard Returns. Once your return has been accepted, the code will be reactivated with its original value. The difference in expenses that you incurred for the purchase will be credited back to article in the manner and the time limits for the normal procedure of reimbursement.
6. Shipping and delivery of products
6.1 For specific shipment and delivery information of products, go to Shipping, within Customer Service. Please pay attention to the information in this section because the information contained therein forms an integral and essential part of these Conditions of Sale and, therefore, consider yourself fully informed and accepting of the Conditions at the time of transmission of the order form.
7. Customer Service
7.1 You can request information by contacting Customer Service via email ( or by calling us at: +39 081 413 048
8. Right of withdrawal
8.1 You have the right to terminate your contract with the Seller, without any penalty and without specifying the reason, within ten (10) working days from the day of receipt of goods purchased on It is not possible to exchange your purchased item with another.
8.2 To cancel the contract you must use the Return Form.
8.3 You must return the goods to the seller by consigning the goods to the carrier for shipment within ten (10) working days from the day you have received the goods.
8.4 The only costs that are your responsibility are for the return of goods purchased.
8.5 If you decide to use the carrier designated by the Seller in the Return Form, you will not have to pay the costs to return the products purchased. The payment of the costs of returning products purchased will be made, on your behalf, directly by the seller, so that will free you from any obligation to pay the shipper. To pay for the return of items the Seller will keep a lump sum amount equal to the cost previously incurred for the shipment and delivery to your home of the products purchased. Furthermore, once the products have been consigned to the shipper indicated in the Return Form, you will be exonerated from any liability in case of loss or damage of goods during transportation.
8.6 If you decide to use a carrier other than the one designated by the Seller in the Return Form, you will instead pay the costs personally to return the products purchased. In this case you will be refunded the cost previously incurred for delivery, however, you will be responsible for expenses incurred in the case of loss or damage of goods during transportation,.
8.7 Your right to a return - besides compliance with the terms and conditions described in paragraphs 8.1, 8.2, 8.3 and 8.4 - is exercised if the following conditions are fully met:
a. the Return Form must be properly completed and submitted to the Seller within ten (10) working days of receipt of goods;
b. the products must not have been used, worn, washed or damaged;
c. the identification tag must still be attached to the products with the disposable seal, which forms part of the goods;
d. Products must be returned to the Seller in a single shipment. The Seller, in fact, reserves the right not to accept items of the same order returned and delivered at different times;
e. Returned products must be delivered to the courier within ten (10) working days from the date you received the products.
8.8 If your right to a return is exercised in conformity with the procedures and time limits specified in this paragraph 8, the Seller shall refund the amounts paid for the purchase of products according to the set conditions and time limits.
8.9 The money will be reimbursed as soon as possible and in any event within thirty (30) days from the date on which the Vendor was aware of your right of withdrawal, we will activate the procedures for reimbursement, once we verify the correct execution of the terms and conditions set out above, as indicated in paragraph 9.
8.10 If you do not comply with the procedures and time limits for the exercise of your right of withdrawal, as specified in this paragraph, you will not be entitled to a refund of the money paid to the seller, but you shall be entitled, at your own expense, to the products in the state in which they were returned to the Seller. Otherwise, the seller is entitled to keep the products in addition to the sums already paid for their purchase.
9. Time and manner for refunding
9.1 After the return of the goods, the seller shall check the conformity of their products with terms and conditions set out in paragraph 7. In the event that the checks are successfully concluded, the Seller shall send you, via e-mail confirmation of the acceptance of the returned products.
9.2 Whatever the mode of payment you used, the refund is activated by the Seller in the shortest time possible and in any case within thirty (30) days from the date on which the seller is aware that you exercised your right of cancellation after verifying the proper execution of your right of withdrawal and acceptance of returned products.
9.3 If there is no correspondence between the recipient of the products indicated in the order form and who has failed to pay the amounts due for the purchase, the repayment of sums in the event of exercise of the right of withdrawal, will be performed by the Seller in any case, towards those who made the payment.
9.4 The value date of the crediting shall be the same and therefore you will not suffer any loss in terms of bank interest.
9.5 The Seller indicates the consignor for the return of the products as DHL ( By using the pre-printed adhesive label attached to the package containing the products, you can return the products to the Seller, without having to personally pay the necessary expenses. According to the procedures and time limits for the exercise of the right of withdrawal, this method enables the direct payment to the Seller, on your behalf, the cost of returning the goods purchased, freeing you from any obligation to pay the shipper. This method also allows you to check at any time on the location of the package, while freeing you from any liability in case of loss or damage of goods during transportation.
9.6 In the event you decide to return the product using a shipper other than the one indicated by the Seller, you will be charged the shipping costs, including liability for loss or damage of goods.
11.1 You can obtain information about how we process your personal data by clicking on Privacy Policy.
11.2 We also invite you to read, if you have not already done so, the Terms and Conditions of Use which contain important information about how we process the personal data of our users and the security systems adopted.
11.3 For further information on our Privacy Policy you can contact us at the following email address: or at our legal office in Naples, Italy, on Via dei Mille, 16
12. Applicable law and settlement of disputes
12.1 The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree 6 September 2005. 206 on consumption, with specific reference to the rules on distance contracts and by Legislative Decree 9 April 2003 no. 70 on certain aspects of electronic commerce.
13. Edit and update
13.1 The General Conditions of Sale may be amended from time to time in the light of any regulatory changes. The new General Conditions of Sale shall be effective from the date of publication of

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